Privacy Policy
This statement (“Privacy Policy”) explains what we do with students’ personal data which we receive through the educational services (the “Services”) provided by EdRef, and how students enrolled in a course provided by EdRef can exercise their rights over it.
Introduction
1. Our privacy policy describes the ways in which we collect, store, use and protect your personal information and it is important for you to review this privacy policy. By "personal information" we mean information that can be associated with a specific person and can be used to identify that person.
2. We do not consider anonymized information to constitute personal information as it cannot be used to identify a specific person. We collect personal information from you when you use Company ("Application") (including, without limitation, when you telephone or email our customer support team). By providing us with your personal information you expressly consent to us processing your personal information in accordance with the terms of our privacy policy.
3. We may amend our privacy policy at any time by posting a revised version on the Application. The revised version will be effective at the time we post it and, following such posting, your continued use of the Application will constitute your express consent to us continuing to process your personal information in accordance with the terms of our revised privacy policy.
4. We would encourage you to check the Application regularly for the announcement of any amendments to our privacy policy.
Our collection of your personal information
As part of your registration on the Application, you will be asked to provide us with certain personal information, such as your name, email address and/or telephone number and other similar information as well as some additional information about you such as your date of birth or other identifying information. Additionally, in order for us to verify your identity, we may need to request from you valid proof of identification (e.g. in the form of a copy of your passport, resident’s visa or permit, national ID card and/or driver’s license).
1. EdRef follows a standard procedure of using log files. These files log visitors when they visit Applications. The information collected by log files includes Internet protocol (IP) address, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. However, the collected information are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the Application, and gathering demographic information.
We will also need to collect selected financial information from you, such as your credit card and/or bank account details.
2. You may need to input this financial information into the "My Account" section of the Application. We use this financial information for billing purposes. Following your registration on the Application, you should not post any personal information (including any financial information) anywhere on the Application other than on the My Account section of the Application. Restricting the posting of personal information to the My Account section of the Application protects you from the possibility of fraud or identity theft. The posting by you of any personal information anywhere on the Application other than on the My Account section of the Application may lead to the suspension of your use of the Application.
3. We may also collect information about your computer (for example, browser type) and navigation information (for example, the pages you visit on the Application) along with the times that you access the Application.
4. We may collect additional information from or about you in other ways not specifically described here. For example, we may collect information related to your contact with our customer support team or store results when you respond to a survey. We may also collect feedback ratings and other comments relating to your use of the Application. Where we aggregate personal information for statistical purposes, such aggregated personal information shall be anonymized.
Our use of your personal information
When you provide your Personal information to us, you are deemed to have authorized us to collect, retain and use that Personal information for the following
1. Provide services and customer support to you; to measure and improve our services to you; to prevent illegal activities; troubleshoot problems; collect fees; provide you with our news, updates and promotional emails and verify information you give us with third parties.
2. Verifying your identity, verifying your eligibility to register as a user of the Application, processing your registration as a user, providing you with a log-in ID for the Application and maintaining and managing your registration; performing research or statistical analysis in order to improve the content and layout of the Application, to improve our product offerings and services and for marketing and promotional purposes.
3. Though we make every effort to preserve your privacy, we may need to disclose your personal information to law enforcement agencies, government agencies or other third parties where we are compelled so to do by a court order or similar legal procedure; where we are required to disclose your personal information to comply with law; where we are cooperating with an ongoing law enforcement investigation or where we have a good faith belief that our disclosure of your personal information is necessary to prevent physical harm or financial loss, to report suspected illegal activity or to investigate a possible violation of our Terms. You agree that we may disclose and transfer, for the purposes specified above, your personal data to other affiliated companies.
4. Any personal data supplied by you will be retained by us and will be accessible by our employees. All voluntary information may be made publicly available on the Application and therefore accessible by any internet user. Any voluntary information that you disclose to us becomes public information and you relinquish any proprietary rights (including but not limited to the rights of confidentiality and copyright) in such information. You should exercise caution when deciding to include personal or proprietary information in the voluntary information that you submit to us.
5. Additionally, information includes details of your user ID, feedback ratings and associated comments relating to your use of the Application. Otherwise, we will only disclose your personal information to a third party with your express permission.
We do not share or disclose any of your personal information to third parties in the normal course of doing business and will only share or disclose your personal information with third parties in accordance with this Privacy Policy.
Additionally, we do use comments made by you about the Application for marketing purposes and by making such comments you expressly consent to our using such comments for marketing purposes.
Your use of your and other users’ personal information
1. We cannot guarantee the privacy of your personal information when you share personal information with other Application members.
2. This privacy policy does not cover your release of your personal information to another Application member.
Accessing, reviewing and amending your personal information
1. You can access and review your personal information in the My Account section of the Application. If your personal information changes in any way or is incorrectly presented on the Application you should immediately update or correct your personal information (as applicable).
2. Please note that we shall retain your personal information during and following the end of your use of the Application as required complying with the law, for technical troubleshooting requirements, to prevent fraud, to assist in any legal investigations and to take any other actions otherwise permitted by law.
Protecting your personal information
We hold your personal information on servers located in Germany By providing us with personal information, you consent to the transfer of your personal information to, and its storage on, our servers located in Germany. The Internet is not a secure medium and we cannot guarantee the privacy of your personal information. You must enter your username and password each time you want to access your account. Choose your password carefully using unique numbers, letters and special characters. Never share your username and password with anyone.
Third Party Privacy Policies
Our Privacy Policy does not apply to other advertisers or Applications. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options. You may find a complete list of these Privacy Policies and their links here: Privacy Policy Links.
Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on our Application, which are sent directly to the users' browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on Applications that you visit.
Note that we have no access to or control over these cookies that are used by third-party advertisers.
You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective Applications.
Children's Information
Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.
We do not knowingly collect any Personal Identifiable Information from children under the age of eighteen (18). If you think that your child provided this kind of information on our Application, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.
Online Privacy Policy Only
This Privacy Policy applies only to our online activities and is valid for visitors to our Application with regards to the information that they shared and/or collected in our Application. This policy is not applicable to any information collected offline or via channels other than this Application.
Consent
By using our Application, you hereby consent to our Privacy Policy and agree to its Terms.
Contact Us
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.